Business drivers are the groundwork for starting a sale. Once you know what they are, you can determine if you should go after that account or move on to the next one. Don’t try to force your solution upon a company. You probably won’t get the sale. Even worse, if you do close the sale, the solution might not live up to their standards and won’t provide the ROI they were expecting. The best approach is to ask the right questions so you can better understand your prospect’s business drivers and get a clear picture of what they’re trying to accomplish before wasting any more of their (and YOUR) valuable time.

Structure and continuity are extremely important in keeping a sales team functional and the sales process successful. Keeping things organized and requiring a specific progression of steps in the sales cycle ensures that corners are not cut, the prospect is well-qualified and well-nurtured, as well as making sure that no information is lost. The steps of the process must be clearly defined and simple to follow; the more you can avoid confusion and make this process visible, the more it will actually be followed.

Being prepared for a sales opportunity is a critical component of being a successful sales rep. Now, more than ever, being educated on your target account in preparation for an important meeting, presentation or call can be the deciding factor in whether or not the sale moves forward and the prospect becomes a customer. Account planning helps you to effectively prepare and stay focused on the prospect’s business objectives and goals to ensure that you achieve your planned results, create a consistent experience for the prospect, and ultimately identify how your product or service can make a positive impact on their business.

The issue of how a sales rep’s time is spent is not as simple as eliminating the need to do personal research by investing in sales intelligence; it is clear that the buck does not stop there. It not only takes time to do the hard research. Even if the tools are paid for, there is still the issue of aggregating all of the content and making it available, easy to find, and consolidated in one place.

Obviously, just purchasing sales intelligence tools is not enough to decrease research time and increase lead conversion rates, sales cycle time, and reps hitting their quotas. And in this economy, if you are in the bottom 30% and not correctly utilizing these tools, it has resulted in a decrease in performance rather than just minute increases. This indicates that now is NOT the time to slack; it is the time to get your act together.

You cannot just give your reps a map and expect them to drive from point A to point B if you haven’t taught them how to drive, or even more fundamentally, how to read a map.