Before you start the relationship building process with prospects, you need to identify which of your prospects are hot and which ones are not. Using BANT (Budget, Authority, Need and Time) criteria, you can better qualify what leads you should go after. Originally developed by IBM, BANT criteria can help you determine if there’s a [...]

Understanding an account does not only mean knowing who the decision makers are and the company’s organizational structure; one of the worst things you can do is to go into a sales call and not fully-understand and be attempting to solve one of their business problems. Coming in to relieve a pain within a company is a much more effective approach to selling than pitching your product blindly to an exec that you have pegged as the exec with the money burning a hole in his pocket.

Structure and continuity are extremely important in keeping a sales team functional and the sales process successful. Keeping things organized and requiring a specific progression of steps in the sales cycle ensures that corners are not cut, the prospect is well-qualified and well-nurtured, as well as making sure that no information is lost. The steps of the process must be clearly defined and simple to follow; the more you can avoid confusion and make this process visible, the more it will actually be followed.